FACTS YOU SHOULD KNOW BEFORE HAVING YOUR VEHICLE REPAIRED

AS A CUSTOMER WE WELCOME YOU.

YOU WILL RECEIVE THE FINEST QUALITY REPAIRS AVAILABLE.  THESE REPAIRS ARE MADE POSSIBLE ONLY BY OUR CONTINUED DEDICATION TO THE COLLISION INDUSTRY.

WE ARE:
WORKING TO KEEP OUR SHOP EQUIPPED WITH THE TECHNOLOGY NEEDED   TO FIX TODAY'S COMPLEX VEHICLES.  KEEPING OUR TECHNICIANS UP-TO-DATE THROUGH ON-GOING TRAINING.  STRIVING TO MEET STANDARDS OF TOP QUALITY PAINT AND REPAIR WORK.  WE ARE DEDICATED TO IMPROVING THE COLLISION REPAIR INDUSTRY.

AS A MEMBER OF THE BUSINESS COMMUNITY, WE ADHERE TO A CODE OF ETHICS, OUR PLEDGE TO YOU OF HONESTY, INTEGRITY, SAFETY AND CRAFTMANSHIP.  YOU MAY HAVE SOME QUESTIONS CONCERNING THE ESTIMATING / REPAIR PROCESS...THIS WEB SITE WAS DESIGNED WITH THOSE QUESTIONS IN MIND.  IF YOU HAVE ANY QUESTIONS, PLEASE ASK US.  OUR TRAINED PROFESSIONALS ARE READY AND WILLING TO HELP YOU IN ANY WAY THEY CAN.  FOR US , SATISFYING OUR CUSTOMERS IS THE MOST IMPORTANT GOAL WE HAVE.

    AGAIN , THANKS FOR COMING TO OUR WEB SITE.

• YOUR INSURANCE COMPANY WANTS YOUR VEHICLE PROPERLY REPAIRED AND YOU TO BE COMPLETELY SATISFIED WITH THEIR CLAIM SERVICE.  YOU HAVE SPECIFIC RIGHTS AND OBLIGATIONS THAT YOU SHOULD BE AWARE OF.  REVIEW YOUR POLICY.  UNDERSTAND YOUR RIGHTS.   
• IF AN AGREEMENT CANNOT BE REACHED BETWEEN YOUR INSURANCE COMPANY AND THE REPAIR SHOP, YOUR POLICY HAS AN "APPRAISAL CLAUSE" WHEREBY AN INDEPENDENT APPRAISER CAN BE CALLED IN TO HELP RESOLVE THE MATTER.
  
• YOU ARE NOT REQUIRED BY LAW TO GET MORE THAN ONE ESTIMATE.
• YOU MAY HAVE THE SHOP OF YOUR CHOICE MAKE THE REPAIRS.  YOU ARE NOT REQUIRED TO USE A SHOP SELECTED BY A CLAIMS ADJUSTER.  HOWEVER, YOU ARE REQUIRED BY YOUR POLICY TO ALLOW YOUR INSURANCE COMPANY A REASONABLE AMOUNT OF TIME TO INSPECT THE DAMAGES PRIOR TO REPAIRING THEM.
  
• ONLY YOU, THE OWNER, CAN AUTHORIZE REPAIRS ON YOUR VEHICLE.
  
• REPAIR ESTIMATES WILL VARY. A LOWER ESTIMATE MAY NOT INCLUDE NECESSARY THINGS SUCH AS FRONT OR REAR ALIGNMENTS, RE-AIMING YOUR HEADLAMPS, ET.  IT'S YOUR VEHICLE,MAKE SURE IT'S REPAIRED TO YOUR SATISFACTION.
• SIGN RELEASES ONLY WHEN THE REPAIRS HAVE BEEN COMPLETED TO YOUR SATISFACTION.
  
• THE VEHICLE IS BEING REPAIRED FOR YOU, THE OWNER.  YOU WILL BE REQUIRED TO PAY FOR THE REPAIRS UPON COMPLETION.  TO AVOID DELAYS, IT WILL BE UP TO YOU TO SECURE PAYMENT FROM YOUR INSURANCE COMPANY ALONG WITH ANY NECESSARY ENDORSEMENTS FROM LEINHOLDERS.
  

OUR SHOP STANDS READY TO ASSIST YOU IN ANY OF THESE MATTERS.  WE WILL WORK CLOSELY WITH YOU TO MINIMIZE YOUR INCONVENIENCE AND MAXIMIZE YOUR SATISFACTION.
   THIS WE PLEDGE TO YOU.
 TOWING SERVICE IS AVAILABLE.
IMPORTANT : PLEASE PRINT AND KEEP THIS IN YOUR GLOVE COMPARTMENT FOR FUTURE REFERENCE.

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